PRIVACY POLICY
Last updated June 20, 2025
This Privacy Notice for Trybe Health (“we,” “us,” or “our“), describes how and why we might
access, collect, store, use, and/or share (“process“) your personal information when you use our
services (“Services“), including when you:
• Visit our website at https://alltrybe.com or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights
and choices. We are responsible for making decisions about how your personal information is
processed. If you do not agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at info@alltrybe.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more
details about any of these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more about personal information
you disclose to us.
Do we process any sensitive personal information? Some of the information may be
considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins,
sexual orientation, and religious beliefs. We may process sensitive personal information when
necessary with your consent or as otherwise permitted by applicable law. Learn more about
sensitive information we process.
Do we collect any information from third parties? We do not collect any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more about how we
process your information.In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical
processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a
data subject access request, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice
in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in
obtaining information about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
• names
• phone numbers
• email addresses
Sensitive Information. When necessary, with your consent or as otherwise permitted by
applicable law, we process the following categories of sensitive information:
• health data
• biometric data
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for
our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You
can find out more about this in our Cookie Notice: http://www.alltrybe.com/cookies.
The information we collect includes:
• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use), device event information
(such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).• Device Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
• Location Data. We collect location data such as information about your device’s location, which can
be either precise or imprecise. How much information we collect depends on the type and settings
of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose to opt out,
you may not be able to use certain aspects of the Services.
• “We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to
providing you with the services of that campaign. We may share your Personal Data, including
your SMS opt-in or consent status, with third parties that help us provide our messaging services,
including but not limited to platform providers, phone companies, and any other vendors who assist
us in the delivery of text messages.
• All the above categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties.”
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We process the
personal information for the following purposes listed below. We may also process your information
for other purposes only with your prior explicit consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
• To deliver and facilitate delivery of services to the user. We may process your information to
provide you with the requested service.
• To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
• To enable user-to-user communications. We may process your information if you choose to use
any of our offerings that allow for communication with another user.
• To determine the effectiveness of our marketing and promotional campaigns. We may
process your information to better understand how to provide marketing and promotional
campaigns that are most relevant to you.
• To save or protect an individual’s vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have
a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to
protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid
legal bases we rely on in order to process your personal information. As such, we may rely on the
following legal bases to process your personal information:
• Consent. We may process your information if you have given us permission (i.e., consent) to use
your personal information for a specific purpose. You can withdraw your consent at any time. Learn
more about withdrawing your consent.
• Performance of a Contract. We may process your personal information when we believe it is
necessary to fulfill our contractual obligations to you, including providing our Services or at
your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably
necessary to achieve our legitimate business interests and those interests do not outweigh
your interests and fundamental rights and freedoms. For example, we may process your
personal information for some of the purposes described in order to:
• Support our marketing activities
• Legal Obligations. We may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect
your vital interests or the vital interests of a third party, such as situations involving potential
threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express
consent) to use your personal information for a specific purpose, or in situations where your
permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your
information without your consent, including, for example:
• If collection is clearly in the interests of an individual and consent cannot be obtained in a
timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met• If it is contained in a witness statement and the collection is necessary to assess, process, or
settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of
financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability
or the accuracy of the information and the collection is reasonable for purposes related to
investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court
relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and
the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations
• We may disclose de-identified information for approved research or statistics projects, subject
to ethics oversight and confidentiality commitments
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents (“third parties“) who perform
services for us or on our behalf and require access to such information to do that work. We have
contracts in place with our third parties, which are designed to help safeguard your personal
information. This means that they cannot do anything with your personal information unless we
have instructed them to do it. They will also not share your personal information with any
organization apart from us. They also commit to protect the data they hold on our behalf and to
retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
• AI Platforms
• Ad Networks
• Data Analytics Services
• Data Storage Service Providers
• Payment Processors
• Performance Monitoring Tools
• Retargeting Platforms
• Sales & Marketing Tools
• Social Networks
We also may need to share your personal information in the following situations:• Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather
information when you interact with our Services. Some online tracking technologies help us
maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our
Services for analytics and advertising, including to help manage and display advertisements, to
tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending
on your communication preferences). The third parties and service providers use their technology
to provide advertising about products and services tailored to your interests which may appear
either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which
includes targeted advertising, as defined under the applicable laws) under applicable US state
laws, you can opt out of these online tracking technologies by submitting a request as described
below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?“
Specific information about how we use such technologies and how you can refuse certain cookies
is set out in our Cookie Notice: http://www.alltrybe.com/cookies.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services.
The Google Analytics Advertising Features that we may use include: Google Analytics
Demographics and Interests Reporting, Remarketing with Google Analytics and Google Display
Network Impressions Reporting. To opt out of being tracked by Google Analytics across the
Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics
Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means
include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms
page.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out
in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the
equivalent age as specified by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under 18 years of age or the
equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at least 18 or the equivalent age as
specified by law in your jurisdiction or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has
been collected, we will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have collected from children
under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at
__________.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the
European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights
that allow you greater access to and control over your personal information. You may review,change, or terminate your account at any time, depending on your country, province, or state of
residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. If a decision that produces legal or similarly significant
effects is made solely by automated means, we will inform you, explain the main factors, and offer
a simple way to request human review. In certain circumstances, you may also have the right to
object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection authority
or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information
Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this could affect certain features or services of our
Services. For further information, please see our Cookie Notice: http://www.alltrybe.com/cookies.If you have questions or comments about your privacy rights, you may email us at
info@alltrybe.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-
Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage, no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised version of this
Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because
there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do
not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon,
Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to
and receive details about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also
have the right to withdraw your consent to our processing of your personal information. These
rights may be limited in some circumstances by applicable law. More information is provided
below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve
(12) months. The table includes illustrative examples of each category and does not reflect the
personal information we collect from you. For a comprehensive inventory of all personal
information we process, please refer to the section “WHAT INFORMATION DO WE COLLECT?“
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal
address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol
address, email address, and account name
YES
B. Personal information as defined in
the California Customer Records
statute
Name, contact information, education, employment,
employment history, and financial information YESC. Protected classification
characteristics under state or federal
law
Gender, age, date of birth, race and ethnicity, national
origin, marital status, and other demographic data YES
D. Commercial information Transaction information, purchase history, financial
details, and payment information YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network
activity
Browsing history, search history, online behavior,
interest data, and interactions with our and other
websites, applications, systems, and advertisements
YES
G. Geolocation data Device location YES
H. Audio, electronic, sensory, or
similar information
Images and audio, video or call recordings created in
connection with our business activities NO
I. Professional or employment-
related information
Business contact details in order to provide you our
Services at a business level or job title, work history,
and professional qualifications if you apply for a job
with us
NO
J. Education Information Student records and directory information NO
K. Inferences drawn from collected
personal information
Inferences drawn from any of the collected personal
information listed above to create a profile or summary
about, for example, an individual’s preferences and
characteristics
NO
L. Sensitive personal Information Biometric data and health data YES
We only collect sensitive personal information, as defined by applicable privacy laws or the
purposes allowed by law or with your consent. Sensitive personal information may be used, or
disclosed to a service provider or contractor, for additional, specified purposes. You may have the
right to limit the use or disclosure of your sensitive personal information. We do not collect or
process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:• Category A – 1 year
• Category B – 1 year
• Category C – 1 year
• Category D – 1 year
• Category F – 1 year
• Category G – 1 year
• Category L – 1 year
Sources of Personal Information
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO
WE COLLECT?“
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, “HOW DO WE
PROCESS YOUR INFORMATION?“
We collect and share your personal information through:
• Targeting cookies/Marketing cookies
• Click redirects: __________.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Learn more about how we disclose personal
information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?“
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to be
“selling” of your personal information.
We have not sold or shared any personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months. We have disclosed the following
categories of personal information to third parties for a business or commercial purpose in the
preceding twelve (12) months:
• Category L. Sensitive personal information
The categories of third parties to whom we disclosed personal information for a business or
commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?“
Your Rights
You have rights under certain US state data protection laws. However, these rights are not
absolute, and in certain cases, we may decline your request as permitted by law. These rights
include:
• Right to know whether or not we are processing your personal data• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or
sharing as defined under California’s privacy law), the sale of personal data, or profiling in
furtherance of decisions that produce legal or similarly significant effects (“profiling”)
Depending upon the state where you live, you may also have the following rights:
• Right to access the categories of personal data being processed (as permitted by applicable
law, including the privacy law in Minnesota)
• Right to obtain a list of the categories of third parties to which we have disclosed personal data
(as permitted by applicable law, including the privacy law in California, Delaware, and
Maryland)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as
permitted by applicable law, including the privacy law in Minnesota and Oregon)
• Right to review, understand, question, and correct how personal data has been profiled (as
permitted by applicable law, including the privacy law in Minnesota)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law,
including the privacy law in California)
• Right to opt out of the collection of sensitive data and personal data collected through the
operation of a voice or facial recognition feature (as permitted by applicable law, including the
privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by
emailing us at treatments@alltrybe.com, by visiting http://www.alltrybe.com, or by referring to the
contact details at the bottom of this document.
We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out
signal on your browser.
Under certain US state data protection laws, you can designate an authorized agent to make a
request on your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. We will only use personal information
provided in your request to verify your identity or authority to make the request. However, if we
cannot verify your identity from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your identity and for security or fraud-
prevention purposes.If you submit the request through an authorized agent, we may need to collect additional
information to verify your identity before processing your request and the agent will need to provide
a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request,
you may appeal our decision by emailing us at info@alltrybe.com. We will inform you in writing of
any action taken or not taken in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may submit a complaint to your state
attorney general.
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users
who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing to us by using the
contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an
updated “Revised” date at the top of this Privacy Notice. If we make material changes to this
Privacy Notice, we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this Privacy Notice frequently to be
informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by post at:
Trybe Health
Av. 1, San José, Escazú, Costa Rica
Escazú, San José 10201
Costa Rica
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the
right to request access to the personal information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal information. You may also have the right
to withdraw your consent to our processing of your personal information. These rights may be
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